FAQ's
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.
Shopping Information
1. How long will my order take to arrive?
Orders are typically shipped within 24โ48 hours and delivered within 3โ6 business days across India. Youโll receive a tracking link once your order is dispatched.
2. Do you ship internationally?
We currently ship only within India. Stay tuned โ weโre going global soon.
Payment & Discounts
1. What payment methods do you accept?
We accept all major credit/debit cards, UPI, wallets, and Cash on Delivery (COD).
2. Can I use multiple discounts or codes?
Only one discount code can be applied per order. We keep the drops sharp and seasonal โ sign up for early access to future offers.
STRCH Clothing Information
1. How do I find my right size?
Check out our detailed Size Guide on each product page. Still unsure? DM us your measurements and weโll help you pick the perfect fit.
2. Will the fabric stretch out or shrink?
STRCH products are designed with high-performance stretch fabrics that hold their shape. Wash with care, and theyโll move with you for the long haul.
3. Can I work out in STRCH gear every day?
Absolutely. STRCH pieces are made with premium 4-way stretch fabrics that are sweat-wicking, breathable, and built for high-frequency use.
4. Are STRCH clothes true to size?
Yes, most customers find our pieces true to size. For a snug fit, stay true. For a looser fit, size up. You can also check the size chart or DM us for help
5. Are your clothes sweat-proof and gym-friendly?
100%. All STRCH pieces are built to move โ sweat-wicking, breathable, and designed for high-performance workouts or all-day wear.
6. I received a damaged/wrong item โ what do I do?
Sorry about that! Email us at [support@strch.in] with your order number and a photo, and weโll make it right ASAP.